1. How do compression socks work?

Compression socks work by applying graduated pressure, which is tighter at the ankle and gradually decreases up the leg. This helps improve circulation, reduce swelling, and alleviate pain.

2. How often should I wear compression socks?

The frequency of wearing compression socks depends on your needs. For medical conditions, follow your doctor's advice. For general use, wearing them during activities that cause leg fatigue or swelling is recommended.

3. Can I wear compression socks if I have diabetes?

Yes, compression socks can be beneficial for people with diabetes as they improve circulation and reduce swelling.

4. Are compression socks suitable for athletes?

Absolutely! Compression socks can enhance athletic performance by improving blood flow, reducing muscle fatigue, and speeding up recovery after intense workouts.

5. Do compression socks help with varicose veins?

Yes, compression socks help manage varicose veins by improving blood circulation and reducing the pressure on the veins, which can alleviate symptoms and prevent the condition from worsening.

6. Where do you ship?

We ship everywhere in the European Union, Canada, US UK, Ireland, Australia and New Zealand in an average of 5-15 days.

7. How can I contact Physiamed?

You can email us at support@physiamed.com where our customer service team will be happy to help you with whatever you need!

8. Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

9. When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

10. How long will it take to receive my order?

Due to high demand, orders may take between 5-15 days to arrive.

11. How do I return an item?

Please contact us at support@physiamed.com.

12. When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.